QUALITY AWARDS
Quality awards are prizes awarded for some aspect of quality performance which has been demonstrated to an organization which normally has no responsibility for the recipient's performance.
All quality awards are made on the basis of an assessment of the applicant's performance against certain criteria. Some awards measure the result of quality activities (such as customer satisfaction), some assess the effort involved in ensuring consistency of output and others assess conformity of output to customer requirements. Most are awarded in some kind of competition among companies, but a few are not competitive - being assessments of an organization’s performance with no limit to the number of winners. As well as those describing themselves as quality awards, there are other similar awards for customer satisfaction and best practice.
Names & Criteria:
1. Malcolm Baldrige National Quality Award:
The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the only formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States.
Criteria:
The following three sector-specific versions of the Criteria, which are revised every two years, are available for free from the Baldrige Program:
Ø Criteria for Performance Excellence
Ø Education Criteria for Performance Excellence
Ø Health Care Criteria for Performance Excellence
2. Singapore Quality Award:
Launched in 1994 with the Prime Minister as its patron, the Singapore Quality Award (SQA) is the most prestigious award conferred on organisations that demonstrate the highest standards of business excellence. The Award aims to establish Singapore as a country committed to world-class business excellence.
Criteria:
The SQA criteria form the basis for the evaluation and feedback to applicants on their performance. The criteria promote :
Ø Understanding of the requirements for business and organisational excellence
Ø Enhancement of organisational performance practices and capabilities
Ø Sharing of best practice information among organisations
3. Dubai Quality Award
The Dubai Quality Award was introduced in 1994 by Dubai's Department of Economic Development, of which Sheikh Mohammed is Chairman. The Award was introduced as a means of improving the standards of businesses operating in Dubai, thus boosting external and internal trade
The Award is presented to those companies that have demonstrated a commitment to best practices in their respective fields.
4. Sheikh Khalifa Excellence Award:
The Sheikh Khalifa Excellence Award, hosted by Abu Dhabi Chamber of Commerce and Industry, has been designed to recognize organizations that demonstrate high performance and continuous improvement to support a healthy economy and unify their management practice in a balanced holistic model. SKEA uses the EFQM (European Foundation for Quality Management) Model to assess the participating entities and the winners are the ones who have successfully implemented the parameters as recommended by the Model.
5. Other Quality Awards:
6) Dubai Government Excellence Program
7) Dubai Human Development Award
8) Dubai Service Excellence Scheme of Retail
9) MRM Business Award
10) Sharjah Economic Excellence Award
11. Indian Quality Awards:
(11) Ramakrishna Bajaj National Quality Award.
(12) Rajiv Gandhi Quality Award.
(13) CII-Exim Bank Award (European Foundation Quality Medal based)
(14) Asia Manufacturing Excellence Award (by Frost & Sullivan)
15. European Quality Award:
(16) SAP QUALITY AWARDS
(17) International Europe Award for Quality
(18) Sony Excellent performance award
19. PAkistan’s Quality Awards:
(19) Prime Minister's quality award
(20) Pakistan Quality Award
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